Call: (760) 323-2118
8am to 5pm Monday - Friday

Call: (760) 323-2118
8am to 5pm Mon - Fri

Questions and Answers on Coronavirus

The best way to protect our community from any emerging health concern is with useful information. Here are answers to the most common questions we’ve received from our clients about COVID-19, aka Coronavirus.

We will update this information as this public health issue develops.

Frequently Asked Questions

I am caring for someone at home – what should I do? Click here.

I am caring for myself at home – what should I do? Click here.

Why am I being screened before I can be permitted to enter DAP?

Answer: DAP puts the health and safety of our clients, volunteers and employees first. To prevent unnecessary exposures on the DAP campus, screening is mandatory for anyone entering a DAP building.

Anyone refusing to be screened or failing to comply with instructions given by DAP screeners will be required to leave the DAP campus.

Is DAP offering testing?

Answer: Not everyone needs a test. DAP offers screening and information through its COVID-19 Hotline (760) 992-0407. If the DAP clinician screening you determines you need testing, you will be instructed to come in.

DAP is NOT offering on-demand testing for a-symptomatic clients at this time. Anyone who thinks they might be suffering from symptoms of COVID-19 should call (760) 992-0407 for information and the opportunity to talk to DAP clinician about their symptoms.

I have HIV and I am concerned about Coronavirus. What should I do?

Answer: For people living with HIV/AIDS, we are currently advising extra adherence to the CDC’s recommendations for protecting against COVID-19, which happen to be the same for protecting yourself from respiratory illness. 

We also are suggesting that they stay home as much as possible, but maintain a social network remotely to help you stay socially connected and mentally healthy.  

Also, that they avoid non-essential travel, and large public gatherings. 

Important guidelines to follow still include:

  • Wash your hands often with soap and water for at least 20 seconds.
  • Avoid close contact with people who are sick– keep a six foot distance.
  • Avoid touching your face.
  • Stay home when you are sick.
  • Sneeze / cough into your elbow—not your hand.

And also,

  • Avoid non-essential travel.
  • Avoid large public gatherings.
  • Stay home as much as possible.  

Click here to learn more.

You can also have a conversation with your DAP clinician on MyChart, which is a great way to get the personalized information specific to your needs that you deserve. We can help you get set up if you aren’t already.

Is there a plan in place at the clinic?

Answer: Yes. All DAP clinical personnel have the requisite training, tools and safeguards to safely provide care for any DAP client experiencing symptoms of respiratory illness.

DAP has worked closely with the County of Riverside Department of Public Health (RIVCO) and the Centers for Disease Control and Prevention (CDC) to determine the best ways for us to serve our community in this epidemic.

How can people get COVID-19 / Coronavirus?

Answer: COVID-19 / Coronavirus appears to be transmitted by droplets, and there is not any evidence of airborne transmission so far.

It is spread:

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

It may also be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

If someone has symptoms and is trying to decide whether they should get checked for Coronavirus by coming in, what should they do?

Answer:  Anyone who thinks they might be suffering from COVID-19 should call (760) 992-0407 for information and the opportunity to talk to DAP clinician about their symptoms.

  • The COVID-19 Triage Clinic does not accept walk-ins.
  • You must discuss your symptoms with a clinician by calling (760) 992-0407– it will be decided then if you can be seen at the COVID-19 Triage Clinic.
  • If you attempt to be seen at the COVID-19 Triage Clinic without an appointment, you are putting yourself and others at risk – please call (760) 992-0407 to talk to someone.
  • If you are experiencing a life-threatening emergency call 911.

I’m a bodyworker or sex worker and I want to keep my clients and me safe – what should I do?

Answer: Coronavirus is spread through close contact with a person who has the virus. It’s spread through droplets, such as from coughing or saliva. And it can stay behind on doorknobs, toilets, light switches, sinks, massage tables, and anything made of latex or silicone.

Keeping your environment wiped down with disinfectant wipes after each client is part of your role in your business. But assessing risks from your client is also very important.

  • Your client could have it on their skin if they have not washed thoroughly.
  • An infected client could transmit it to you by coughing or sneezing near you if they don’t wear a mask.
  • The virus is also present in feces, which makes touching the anal area another way of possibly transmitting.
  • You could also give it to your client easily if you are infected.

Before you begin any session with a client, we recommend you screen them so that you can assess your own risk. When negotiating services, prices, and laying ground rules, cover off on Coronavirus too. Here is how you might ask the question:

“I just want to check in with you first on a few things to make sure we’re both safe about Coronavirus.” Clarify the following:

  1. Do you know if you’ve been exposed to Coronavirus? 
  2. Have you recently had a temperature of more than 100 degrees or other symptoms of respiratory illness, like cough, fever, shortness of breath? 
  3. Have you or someone you live with traveled internationally lately?

If your client answers “yes” to one or more of these, you are taking a risk by continuing the session. If you choose to continue, here are some tips to help cut down the risks:

  • Make sure you are already washing your hands several times throughout the day for a full 20 seconds with warm water. Use hand sanitizer when you cannot wash your hands.
  • Latex gloves, condoms, and dental damns are highly recommended for sex work, now more than ever.
  • Have your client wear a paper mask during the entire session if they have symptoms like coughing or shortness of breath, or wheezing. If wearing a mask, use it only once and then throw away immediately in a trash can. Do not reuse masks.
  • Use sanitizer gel generously. You can make your own by mixing 3 parts isopropyl alcohol to 1 part aloe vera gel. It’s perfectly OK to also add a few drops of your favorite oil (like tea tree) to give it a nice smell.
  • Do not touch your own face – this is one of the surest ways to contract any virus.
  • Shower thoroughly after each client and change clothes to minimize possible spreading of Coronavirus.

How is DAP helping the community stay in the know about Coronavirus?

Answer: DAP has created a COVID-19 Hotline (760) 992-0407 for information and the opportunity to talk to DAP clinician about symptoms.

DAP is also helping the community be prepared for Coronavirus by reaching out to them on social media, its website, and literature in English and Spanish at its clinics.

We also plan to release weekly updates as this situation continues.

How can I stay updated on COVID-19 disease in Riverside County and the U.S.?

Answer: if you are interested in daily updates, please visit the following websites:

You can also find out more by calling the following:

CDC Information Line:
(800) 232-4636
TTY 888-232-6348

Riverside County Public Information Line: (951) 358-5134